Privacy Policy
Last updated: January 10, 2026
1. Introduction
Criteriant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CME program operations platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Organization details (name, address, ACCME ID)
- CME activity information (titles, dates, credits, formats)
- Learner data (names, emails, completion status, certificates)
- Faculty information (names, credentials, disclosures)
- Evaluation responses and feedback
2.2 Automatically Collected Information
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system, IP address)
- Log data (access times, error logs, performance metrics)
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our CME operations platform
- Manage activities, learners, and certificates
- Submit data to PARS and MOC boards on your behalf
- Generate reports and analytics
- Send notifications about activity status and deadlines
- Improve our services and develop new features
- Provide customer support
- Ensure platform security and prevent fraud
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Role-based permissions to limit data access
- Secure backup and disaster recovery procedures
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- ACCME PARS: Activity data submitted to PARS as authorized by you
- MOC Boards: Learner credit data submitted to boards as authorized by you
- Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, email)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Activity and learner data may be retained longer to comply with ACCME requirements and legal obligations. You may request deletion of your account and data at any time, subject to our legal retention requirements.
9. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@criteriant.com
Support: support@criteriant.com